Like: Everybody Knows That No Therapy In The World Needs A Prescription, But A Small Startup Like Ekincare Claims That They Need Prescription For Therapy. Wait, There's More, They Purposely Remove An Employee's Name From The Payroll While Sending The List To The Payroll. Strange, Right? They Claim Medicines Which Are 100% OVER THE COUNTER Products Not Under OTC Category, Not Only That, They Are Unable To Give Any Supporting Document To Any Of These That They Claim To Do - No Answer Why They Removed Employee Name From Payroll, No Answer Why They Claim Meds Under OTC Not As OTC, No Answer To Anything, But They Do So With No Knowlegde, No Information/awareness, But Full Confidence!
Like: Every Organisation Has Core Values. And If I Were To Describe Ekincare’s Values It Will Difficult Because This Organisation And Its Employees Have None. Their Team Is Highly Incompetent And Useless At Best. It’s Been Over A Month And I Have Been Chasing Them For A Simple Request To Onboard A Gym On Their Portal. I Don’t Know What Pricing Arrangement Does Ekincare Has With My Organisation That They Cannot Let Go Off It.
Like: No Negative Rating Available. Both My Mother & I Gave Blood Samples At Same Time. They Took Ages For Providing Results. Their Customer Support Is Pathetic, They Just Respond With Default Messages.
Like: Do Not Have Negative Rating Option Else Would Have Given That . Booked Health Checkup Appointment Via Company To Jahangir Hospital Pune Got 5 Email Confirmation About Appointment Is Confirmed, When Reached To Jahangir Hospital We Were Denied To Take The Checkup Saying Our Booking Is Not Confirmed . Call And Confirmed 10 Times Before Booking Through Ekincare. Worst Experience Ever .
Like: Dear Team , I Feel Sorry To Write This For EKincare Team . I Am Pregnant And There Seems To Be No Empthay From Your End . My Query Is That My Blood Test Was Done In Which I Haven’t Received HIV & Post Prandial Blood Sugar Report . However Listening To My Queries Multiple Times Everyone Gives Me Same Reports In Which These 2 Reports Are Not There . Which Language Do I Need To Explain To Your Staff I Don’t Get It . Every Time I Am Asked For My Appointment ID Which Is Already There In The Chat APTNMPB8UF2G. Attaching My Report Also For Reference And Screenshot Of Tests That Was Asked . If My Query Is Not Resolved , I Will Give This Feedback To My Company Who Has Enrolled You For Betterment Of Its Employee &since My Company Cares A Lot About Thier Employees They May Discontinue Your Services . I Need An Urgent Resolution On This, Since It Is Matter Of Two Lives . Me And My Baby . There Is Nothing You Can Compensate For Wasting My Days And For Such A Bad Experience With Ekincare .