Like: Dotpe Representatives Are Very Professional And Have Sound Knowledge Of Their Job. Most Importantly Patient And Courteous Throughout The Process Of Resolving The Issues Faced. Thanks, At Our End This Is The Professionalism And Work Attitude That We Look For In The Service Industry
5.0
Like: I Am Writing To Express My Disappointment And Dissatisfaction With The Level Of Service Provided By Your Company Over The Past Six Months. Despite Being A Loyal Customer And A User Of Your Entire Suite Of DOTPE And Rista Products, I Have Found The Sales And After-sales Services To Be Poor. My Attempts To Contact Your Team Through Calls Or Emails Have Gone Unanswered, And I Have Not Received Any Training Or Support For The Products I Have Purchased. I Must Say That The Lack Of A Professional Approach And How Customers Are Treated Is Alarming. As A Customer, I Expect To Receive Prompt And Courteous Service, And I Believe It Is Essential For Any Business To Uphold Such Standards. I Would Appreciate It If You Could Take The Time To Address These Issues And Improve Your Sales And After-sales Services. I Believe That Providing Necessary Training And Support To Your Customers Would Be Beneficial To Both Of Us.
1.0
Like: Have Been Using Dotpe And Rista For Well Over A Year Now, Without A Doubt A Convenient Platform To Use And Yes It Does Have Its Ups And Downs However Throughout This I Have Always Received Impeccable And Commendable Service, Not Just From Rista Support Per Say But Moreover From An Individual Mr. Pavan Kharvar, Regard Less Of The Day The Or The Time, Pavan Has Always Been Available To Resolve Our Issues Big Or Small And Has Dealt With My Team With The Utmost Patience, It Is Truly His Efforts To Create A Seamless Experience For Us That Makes Us Want To Continue Using This Platform, Hence Without Any Solicitation From His End I Felt His Efforts Should Be Bought To Notice And Acknowledged.
5.0
Like: Friendly Software, Easy To Handle Even By My Supportive Staff. Moreover, Training On Rista Was Fabulous. We Get Instant Solutions If Got Stuck Even At Odd Hours. Regards, Aaojee Khaojee ABC-Chandkheda, Ahmedabad
5.0
Like: Jyoti Was Excellent She Was Polite And Quick To Understand My Problem And Resolved It Quickly. Never Had Such A Good Response From Any Other Customer Care Executives From Other Companies
5.0