Like: If Possible Then I Will Give -5 Rating To Them. I Placed 2 Orders With Them. In The First Order, In A Kurta Set The Kurta Was Missing And I Just Got The Jacket. In The Second Order L, I Got Pantene Shampoo Instead Of Olay Creame. Their Customer Service Is Rubbish On Top Of That
1.0
Like: BEWARE OF FAKE LUXURY BRAND PRODUCTS !!! I Bought A Steve Madden Bag Worth 4000. On A "sale" Its Actual Worth Is Around 8000. I Received The Bag,Not How The Brand Would Sell It, But In A Plastic Cover. I However Thought It Was A Logistic Issue. Upon Using The Bag For Two Weeks The Straps Started Tearing Of At The Seam. I Contacted Cust Service. They Told Me It Was Not Exchange-able. I Looked Up The Bag On Steve Madden Website, Upon More Investigation Nd A Visit To The Steve Madden Store At The Mall We Realised The Product Is A Fake.
1.0
Like: Worst Customer Service, They Took My Money.cheated Me By Sending Wrong Products And Sizes And Didnt Even Exchange And Refund. Just Automated Replies To Mails.
1.0
Like: I Had Ordered For A Few Items. And Since I Did Not Like The Fit And The Colour I Pressed The Returns Option To Return Them. After Which They Blocked My Account And I Am Forced To Keep All The Stuff Back With Me Without Being Able To Return Them. Because My Account Has Been Blocked And The Reason Is Because I Have Opted For Returning The Products. How Can An Online E-Commerce Portal Refuse To Take Back The Products. When While Ordering And Taking Money From Me It Clearly Said That The Products Are Returnable Or Exchangeable If I Do Not Like Them.
1.0
Like: Very Inconveniet! It's Impossible To Call Them I Ordered A Dress Almost Month Ago. That Dress Came Without A Belt. Instead Of Sending Me The Belt They Took The Dress From Me. Then They Said That They Will Refund Money But It Will Take Around 2 Weeks To Appear In My Account In The Website. I Tried To Call To Customer Service Many Times And There Was No Manager There, Only A Robot. In The End They've Refunded My Money To My Credit Card But Still It Was Such A Waistage Of Time And Energy
3.0