Like: Staff Is Very Supportive. I Have To Change The Ownership Of Piped Gas Connection. They Thoroughly Guided Me. Hence The Process Has Completed In Just Four Days. Keep The Good Work Team.!
4.0
Like: I WILL RATE THEM 0 OR IN MINUS STAR IF SCOPE IS GIVEN. The Most Pathetic Service By This People. We Had Opted For The Connection And They Gave It After 16 Months Of Time After Repeated Complaints. We Have All Documents On Paper And We Can Prove That They Have Never Informed About The Extra Charges Of Pipeline In Written Any Where Before Connection. During Installation Also Their Contractor Said, Over The Ground Pipe Line Is Free With Connection. After The Installation Was Done, Company Sent A Bill Of 6150 For Installation Of Pipeline. We Have Made Three Written Complaints Explaining Our Point But Not Ready To Listen. We Have Lodged Complaint With Consumer Education And Research Society And Sent A Notice To Adani Gas. Yet This Shrewd People Are Not Even Answering The Notice. This Organization Is Like Biggest Mafia And Always Violating Consumer Interest. This Is A Serious Down Side Of Privatization Of Public Services Sector. Govt. Also Is Responsible Why Such Organizations Behave The Way They Like.
1.0
Like: Very Bad Customer Services Inspite Request For Temporary Disconnection They Keep On Raising Average Billing By Stating That Premises Is Locked. The Request Is Raised Because The Premises Is Vacated And It Is Going To Remin Locked, Should We Pull A Chair Everyday And Wait For Them.....i Feel I M Providing Services To Adani.....pathetic And Adamant Behavior Of Customer Care Executive......very Very Very Bad I Wish I Had Never Taken PNG Line. Please Think 10 Times Before You Opt For Adani PNG Once Supply Start Their Billing Issues, Discrepancy In Charges And All Kind Of Headache Will Start, They Will Not Even Close The Connection For That Also You Will Have To Run From Pole To Post.
1.0
Like: This Is Extremly Pathetic Organisation When Comes To Customer Services. I Have Applied For New Gas Connection And It Has Been More Than 1 Year Still There Is No Revert. I Have Raised Comolaint Over Their Customer Care Numbers, Nodel Officers And Even Personally Meeting Office Many Time. But They Have Very Hard Rigid Skin Customer Service Executives And Seniors Who Keep Getting Salary With Out Any Tangible Service Outcome. They Keep Extending Their Complain Revert Timings. Moreever, When You Ask Them For Any Officials Numbers Or Emails, They Are Clue Less. I Feel They Are Enjoying Monpolistic Competition With The Help Of Local Government And Keep Grawing On Your Deposites And Advance Payments. Still Continuing These Disgusting Organisation Followup.
1.0
Like: The Worst Services Ever. I Wanted To Have My Connectikn Temporarily Disconnected As I Was Goingabroad. I Visited Their Office 10- Ten Days I Advanceto Inform Them To Disconnect My Cinnection On17th Nov. I Was Told Such Complaint Can Be Entertained Only 48 Hrs Before Not Earlier In Asvance. As I Had Made Advance Payment I Could Lodge The Complaint By Phone. Idid It At 10.00am On 15/11. Now 58 Hrs Ha E Passed And NOBODY HAS TURNED UP.
1.0