Geek Squad | Jobs | Salary

About Geek Squad

Geek Squad is a subsidiary of Best Buy, specializing in providing technical support and services for consumer electronics and appliances. Founded in 1994, Geek Squad offers a wide range of services, including computer repair, troubleshooting, installation, and setup assistance for computers, laptops, tablets, smartphones, home theater systems, smart home devices, and more.

Geek Squad technicians, known as "Agents," are highly trained and certified to provide expert assistance to customers both in-store and through remote support options. The company also offers subscription-based services, such as the Geek Squad Protection Plan, which provides extended warranty coverage, technical support, and protection against accidental damage for eligible products.

With a focus on customer satisfaction and convenience, Geek Squad aims to provide reliable and efficient technical support solutions to help customers get the most out of their electronic devices and appliances. The company's services are available through Best Buy retail stores, online, and through mobile apps, offering customers flexible options to access assistance whenever they need it.