Cogenthub
HQ - Kolkata, West Bengal, India
Outsourcing and OffshoringWe are a company which is into contact center services with delivery centers based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified, and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call center is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With a few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.
| Registered Company Name | COGENTHUB PRIVATE LIMITED |
|---|---|
| Active/Inactive | Active |
| CIN | U74999WB2016PTC217333 |
| hr@cogenthub.com | |
| Headquater | Kolkata, West Bengal, India |
| Office Location | Kolkata, West Bengal, India |
| Incorporation Year | 2016(8 yrs old) |
| Industry | Outsourcing and Offshoring |
| Company Employees | 201-500 |
| Website | http://www.cogenthub.com |
| Avg Revenue | $ 5 - 20M |
| Phone Number | 087775 48475 |
| Social Profile |
|
.png)
Introducing the industry's esteemed leaders, renowned for their extensive experience and insightful direction, driving the company towards a path of excellence.
With over 7 years of experience as a Chief Executive Officer at CogentHub, I lead a team of customer service professionals who provide outsourced solutions for clients across diverse industries.
Cafeteria
Equity Incentive Plan
Free Transport
Health Care & Insurance
Office Cab
Office Perks
Professional Training & Learning
Team Outings
Like: Amazing Organization To Work With And Is Superbly Employee Centric And The Management Is One Of The Best. The Work Culture Is Just So Good And People Here Are So Soothing. I Recently Joined And Journey Is Going Pretty Much Good And Appreciable In Terms Of Support And Feedback That We Get. Excellent Support And Quality Feedback Are Given At Right Time And That Feedback Helps Us Alot.
5.0
Like: When I Go There For An Interview. They Take A Lot Of Time For An Interview . 10Am-6pm ) The Bad Thing Is That Their Manager Badly Shouted At Employees They Said - Ise Abhi Ghar Bhej Do Isse Kaam Nhi Hota. I Was Selected. But Maine Kya Nhi
1.0
Like: If It’s A Last Company Of The Plant Still Don’t Join It. Top Management Is So Poor Salary They Don’t Give On Time And Same Time They Deduct 3-5k Every Month With No Reason.
1.0
Cogenthub